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Technical Support Analyst

Company Name:
Select Family of Staffing Companies
TECHNICAL SUPPORT ANALYST
Weekly paychecks Health Care Other Great Benefits
Best Jobs in Addison!
Are you looking for a career with a future? If so, Select Staffing is looking for you!
Technical Support Analyst- Immediate Openings
Select Staffing
is currently seeking a technical support analyst with at least
1-2 years of technical experience in a customer service role.. Qualified individuals will have the opportunity to be hired on by our clients. If you're looking for a career that offers the opportunity to receive benefits, vacation, paid time off, retirement, 401k and advancement opportunities... Then apply today.
Pay Range - $14.00 - $17.00 Plus, Immediate Benefits, Bonuses & Performance Pay incentives.
Duties include:
Reporting to our Technical Support Management Team, the Technical Support Analyst is responsible for providing quality service and support to our customers. This position will provide accurate and efficient communication to customers and resolution of all issues generated from customers. This position will utilize a help desk ticket system by logging, updating and closing tickets related to all issues. The Technical Support Analyst will be responsible for creating and managing an end-user and an internal documentation process to assist employees with solving problems and navigating the software.
Minimum job requirements:
- 1-2 years of technical experience in customer service role.
- Knowledge of basic computer hardware nomenclature and definitions.
- Ability to support non-technical personnel with technical issues and the ability to explain computing concepts to users in a clear and concise manner.
- Previous experience in a customer service environment with problem resolution and technical background is preferred.
- Knowledge or experience with database structures and definitions (such as those used with MS SQL).
- Ability to work well under pressure.
- Ability to effectively transfer knowledge to others
- Must be able to successfully manage multiple projects, tasks, and responsibilities
- Excellent verbal and written communication skills
- Highly self motivated & able to work independently
- Ability to fluently speak English is required.
- Ability to speak Spanish is a plus
To Apply:
Apply online at: https://selectstaffing.com/SelectStaffing/main.cfm?nlvl1=2&nlvl2=68&nlvl3=0&nlvl4=0&view=resume&resume_view=next2&req_id=760439&source_id=685&branch_id=85
Once you have submitted your application please call (972) 446-1100 to speak with our friendly staff to guide you through the next steps of the process.
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Need flexibility in your work schedule?
Crave a high-pay, low-stress job opportunity?
Want someone to cut through the noise and find the ideal job for you?
Join the Select Staffing team, and we'll get you on a new career path. From helping you tune up your resume to accelerating your skills with our computer training, we'll get you on the road to professional success!
Potential Select benefits include health insurance, dependent care assistance accounts, referral bonuses, and safety incentives, as well as the best temporary, part-time, and full-time positions available in today's growing job market.
Select is proud to invite qualified job seekers to join our team of talented Associates. Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.
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